Returns & Exchanges
At Visionbody, we stand behind the quality of our high-performance gear and offer a 30-day return window to ensure you are completely satisfied with your training equipment. Items must be returned in their original, unworn condition with all technical components and packaging intact.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the sports gear you wish to return or exchange.
Prepare the Package
Securely pack your Visionbody items in their original box, ensuring all EMS cables, power suits, and control units are properly cushioned.
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your package before dropping it off at any authorized carrier location.
Quality Inspection & Refund
Once our technicians verify the integrity of the returned hardware and apparel, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing